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Be in the room before the contract renews.
Commercial service contracts run for three to five years, and the renewal goes to the incumbent by default because nobody else was in the room. We watch new fit outs, lease events, site openings and contract expiry dates every day, and pitch on your behalf to the facilities manager, the property manager or the owner in the months when the decision is open.
Two windows, and the incumbent only ever sees one.
A renewal is decided three to six months before expiry. A new site or fit out has no incumbent at all. The commercial service businesses that grow are in both windows, and almost none of them have anyone whose job it is to find them.
1. Renewals go to the incumbent
Not because the incumbent is good. Because the facilities manager had no reason to look, and no one gave them one. We give them one, at the right time, in your name.
2. $9.93 billion in one month
Non residential building approved in July 2026 rose 14.4 per cent to $9.93 billion. Every one of those buildings will need cleaning, security, fire, HVAC and trades, and none of it has an incumbent yet.
3. A new site, or three months out
A fit out approved, a lease signed, a site opening. Or the quarter before a contract expires, when a procurement lead or facilities manager is quietly building the shortlist.
4. Approvals, leases, job ads, expiries
Fit out approvals, commercial lease events, site openings, cleaner and facilities job ads, and government contract changes such as NSW whole of government cleaning moving to a new manager.
Is this you?
Contractors who hold site and portfolio contracts for cleaning, security, fire, HVAC, electrical, plumbing and facilities. If most of this reads like your business, this page is written for you. If it does not, the market size check says so in two minutes.
Owner run and small to mid sized, and the owner or operations manager still wins and prices the contracts.
The facilities manager, property manager, centre manager or regional operations manager who lets the contract.
Site and portfolio contracts from $2,000 a month to six figures a year, on one to five year terms.
Australia wide, including Illawarra, Sydney, Newcastle, Brisbane and the Gold Coast, where the approvals are landing.
Domestic cleaners and residential trades, franchise systems with their own sales team, and businesses that only want government tenders.
A few of the signs we watch for in commercial services
A few of the signs we track. The full list, and what we do with each one, stays with our clients.
Fit out approvals and new commercial leases
Contract expiries and panel refreshes
Cleaner, security and facilities job ads
Nothing hidden, in your name.
Every site, facilities manager and expiry we approach lives in a shared tracker with the trigger beside it, the exact message sent, and where it sits.
The businesses that keep buildings running rarely have anyone finding the next one.
Cleaners, security providers, fire and HVAC contractors keep Australian workplaces open, and most of them win contracts on referral alone. We pitch on behalf of your business to the people letting the next contract, so you are the name they already know.
Before you book.
The questions that come up on nearly every first call, answered the same way we answer them on the call.
We get all our work from referrals. Is this for us?
We tried cold email and it did not work.
What do we have to provide?
I don’t want to sound spammy.
Next step
Book a free call and see the sites, facilities managers and expiries in your area we would go after for you, or start with the pilot.
Two minutes to size up the sites in your area.
Four questions about what you do, where you work and who you sell to. You get a plain answer on whether your market is worth it.